It is recommended setting up your authenticator app using a computer along with your mobile device.
- Start by going to www.outlook.com and sign in using your email and password.
- When logging in you will be prompted that there is more information required click next
- On the keep your account secure page you will see Method 1 of 2: App click next
- The next screen is the Microsoft Authenticator setup your account screen click next
- The next screen presents a QR Code. At this time download the Microsoft Authenticator App from your phones app store. Just search for “Microsoft Authenticator” and it will come up. **Note for Apple users** The first app to appear in the results is not the Microsoft one see Right Photo
(<--- Android Store)
- After downloading the app open it up and click scan QR code
- Scan the QR code on the screen using your phone and it will link your email account to the authenticator. This will display on your phone screen showing the account is successfully added.
- Next the on the computer screen it will test the apps authentication features as well as set up your secondary method. First it will display a number that will send a push notification to your phone.
- Click the notification sent from Microsoft Authenticator and enter the number displayed on the screen. After entering the number click yes. (Note: If you see this notification and you are not actively logging in click no it's not me)
- After clicking yes, the authenticator app will show a successful authentication. Click Next
- Now this is where the app will ask to create a secondary method. This will be for phone text verification. Enter your phone number and click next. This will prompt a text message to be sent to the number entered with a code to enter on the next screen.
- Enter the code that was received in the text message and hit next.
- The app will show the text authentication is successful, click next to continue.
- Finally the app will move to the final screen showing you have successfully set up your Multi Factor Authentication. Just click done and you are good to go.